“Eco-Pak’s relationship with Redpack started with the first purchase of 2x P325 flow wrappers in October, 2008 and we’ve never looked back. The flow-wrappers have worked extremely well within our business model and more importantly the after sales, engineers and parts supply has been second to none. We’ve improved these flow-wrappers due to changes in our business to include an infeed extension and a phased feeder which was implemented smoothly and as originally discussed. All price negotiations have been professional and understanding of the market. The engineers that Redpack supply are excellent at their job and offer none other than a professional service. We have no engineer’s onsite, which makes it imperative that our machinery supplier’s service and parts are readily available. Redpack have supplied this to the lengths you would expect from a partner and not just a supplier.”
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