Software engineer Team Service

Type of contract

Mid – Level

Hours

Full-Time

Location

Norwich, United Kingdom

We are looking for someone who is not afraid to dial unknown numbers. You know that every call can yield a big result.

Calling, calling and calling again: you are not afraid of cold acquisition and know how to get potential customers on the line. You are not afraid of a ‘no’, because you know that the next customer will say ‘yes’. You spend a lot of time on the phone to build relationships and create new opportunities.
Organizing and planning: You make sales appointments and keep an eye on the planning. You ensure that colleagues who go on the road are always in the right place. Thanks to you, they can also perform optimally. With each other, for each other.

Conducting sales conversations: Your goal is to sell our foil to the man/woman and you focus on quality and customer satisfaction. You know exactly how you can help the customer further and where there are opportunities. With your knowledge and enthusiasm, a world opens up for them in the field of plastic bags. 

Do you want to go on the road every now and then? No problem, but we are mainly looking for someone who can approach customers from our beautiful building in Twente.

And you, who/what are you?

Commercial, duh. No, you are mainly yourself. We do not believe in learned sales talk, we believe that sales is in you. You are yourself, do it your way and that makes you good at your job: from good soil, come good harvest.

In this role it helps if you are extrovert, enthusiastic and have good communication skills. You know how to keep an overview like no other and planning/organizing comes naturally to you. Because you will mainly be working with potential customers, it is important that you are curious by nature. This way you know exactly what the customer is looking for and how we at Redpack can respond to that. You have experience in B2B sales in a production environment.

You have (a lot of) knowledge of plastic packaging, knowledge of the market and trends. You master the English and German language in word and writing in connection with our international commercial trajectories. Do you already know a lot, but not everything? No problem, everything can be learned!

Want to see more?

Submit your CV for Software engineer Team Service

Want to see more?

Get in touch

Kristin Watson

Customer Service Manager

Kristin Watson

Enthusiastic and passionate about maintaining the absolute reliability of your machine, if you need to book a service, Sally is ready to help!

Contact Sally on sally.usher@redpack.co.uk to arrange any of the following:

  • Telephone support for your engineering personnel
  • Breakdown engineer visits
  • Support and training for your staff (operators and engineers)
  • Health checks and assessments
  • Arranging maintenance contracts
  • Organising scheduled maintenance/service

Darrell Steward

Chief Executive Officer

Darrell
  • Planned service visits by trained Redpack Packaging Machinery service engineers
  • Remove unplanned maintenance costs
  • Improve machine utilisation
  • Reduce emergency breakdowns

Matt Bullard

Technical & Project Manager

Matt Bullard

Require some technical advice over the telephone? Matt is happy to help.

Working closely alongside Sally, Matt’s expertise is usually the first port of call when there is an emergency on site.

Contact him to schedule a call on matt.bullard@redpack.co.uk phone 01603 722280 or WhatsApp on 01603 263118

Sally Usher

Service Manager

Sally Usher

Enthusiastic and passionate about maintaining the absolute reliability of your machine, if you need to book a service, Sally is ready to help!

Contact Sally on sally.usher@redpack.co.uk to arrange any of the following:

  • Telephone support for your engineering personnel
  • Breakdown engineer visits
  • Support and training for your staff (operators and engineers)
  • Health checks and assessments
  • Arranging maintenance contracts
  • Organising scheduled maintenance/service

Troy Briston

Aftersales Manager

troy-briston

Should you require some spare parts for your machine, Troy is on hand to guide you through the process and get the parts to you as soon as possible!

We understand the urgency of receiving parts quickly during a breakdown, so in an emergency, Troy is happy to arrange a same day delivery of any stocked parts.

Contact him on any of the following methods:

Redpack Spares WhatsApp using the number 01603 263120
Email troy.briston@redpack.co.uk
Call 01603 722280